Business impact of Web 2.0

In December issue of Communications of ACM, Stephen J. Andriole described his research on business impact of web 2.0 tools like blogs, wikis and mashups. In his research, he interviewed several business representatives and asked them which Web 2.0 technology influenced their business.

Yu can read the full aricle at http://cacm.acm.org/magazines/2010/12/102142-business-impact-of-web-20-t... .

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